Privacy policy

Overview

This Privacy Policy explains what information Modern Mangal collects, why we collect this information, and how we use it. Our policy applies to your interactions with us across various channels such as our stores, website, email, phone, live chat, SMS/MMS/text messaging, social media platforms, and any other online services that link to this policy. This comprehensive approach ensures we manage your personal data transparently and responsibly across all our services.

Review and Updates

We encourage you to periodically review this Privacy Policy to stay informed about how we protect your personal information.

State-Specific Provisions

  • California Residents: You may have additional rights regarding the use of your personal data under California law. Please see the "Additional Disclosures for California Residents" for more details.
  • Nevada Residents: Residents of Nevada may have extra protections and rights under Nevada law. Refer to the "Additional Disclosures for Nevada Residents" for further information.
  • European Union Residents: If you reside in the European Union, the General Data Protection Regulation (GDPR) applies to you. Please see the "Additional Disclosures for Residents of the EU" for specifics.

Information We Collect

Information You Provide:

Modern Mangal collects personal information that you provide when interacting with our services. This includes registering an account, updating your profile, making purchases, participating in promotions, contacting customer support, or applying for a job. We also use service providers to assist in collecting this information.

Categories of Collected Information:

  • Contact Data: Names, email addresses, postal addresses, phone numbers, and other similar information.

  • Credentials: Passwords and other details necessary for authentication and account access.

  • Demographic Data: Information such as age, gender, and country.

  • Payment Data: Details required to process payments, such as credit card numbers, security codes, and expiration dates. Please note that we do not store payment data post-purchase.

  • Profile Data: Your interests, favorites, wish lists, and ring size preferences.

  • Blockchain Data: We collect information related to your jewelry transactions for recording on the blockchain, enhancing authenticity, personalization, and transparency.

  • Contacts: Information about your contacts when you refer a friend or share a product through our service.

  • Content: Feedback, product reviews, questions, and other content you provide, including photos and videos.

  • Employment Data: Information provided when applying for a job, including your employment history and credentials.

  • Government Identification Data: For fraud prevention and in certain promotions, we might collect images of your government-issued identification or other personal identifying information.

  • Voluntary Submission: You may choose to submit additional information that is not specifically requested by us. In such cases, you are solely responsible for the information provided.

Cookie Policy

Use of Cookies and Tracking Technologies

  • Modern Mangal utilizes cookies, web logs, web beacons, pixels, and other tracking technologies to collect data that enhances and personalizes your shopping experience.

Categories of Cookies Used

  • Required Cookies: These are essential for basic site functionalities, such as maintaining your session, remembering your selected country and language, tracking your movements and usage of our services for operational purposes, and managing your shopping cart and wishlist. These cookies are always active as they are crucial for our services to operate effectively.

  • Analytic Cookies: These cookies are optional and help us understand how you interact with our site. They allow us to analyze and improve the shopping experience, solicit feedback, and facilitate interaction with product reviews.

  • Social Media and Advertising Cookies: Utilized by advertising partners to deliver ads that are relevant to your interests. These cookies help tailor marketing efforts across various platforms, including social media. The information gathered by these cookies may be combined with other data collected by advertising partners, such as Facebook and Google, and is subject to their privacy policies.

We strive to be transparent about our use of cookies and the choices you have. You are encouraged to manage your cookie preferences to tailor your browsing experience according to your interests.

Information from Other Sources

Information Collection from Other Sources

Modern Mangal enriches and verifies the information you provide to us with data obtained from other sources. This helps us to better understand your needs and provide you with personalized services. Below are the types of external sources we may use:

  • Data Brokers: We may purchase demographic data to enhance our understanding of our customers.

  • Social Networks: When you interact with our services through social media or grant permissions, we may receive data from these platforms.

  • Financial Service Providers: For those opting for financed purchases, we collect necessary information through our financing partners.

  • Co-branded and Joint Marketing Partners: When we collaborate with other firms for co-branded services or marketing, we may exchange relevant information.

  • Advertising and Marketing Firms: We work with advertising partners who help us in personalizing and optimizing our marketing efforts.

  • Public Sources: We may use publicly available data to verify information and gather additional data that can help with our service offerings.

Use of Collected Information

The information collected, whether directly from you or from third parties, is utilized to manage and improve our services. This includes:

  • Managing registrations, accounts, and transactions.

  • Processing orders and providing customer support.

  • Sending updates, security alerts, and policy changes.

  • Monitoring service trends and user behavior.

  • Enhancing marketing and promotional efforts.

  • Conducting research to develop new products and services.

  • Complying with legal requirements and responding to legal processes.

All data is treated in accordance with this Privacy Policy, and we apply any additional restrictions required by the sources of the data. Our commitment extends to ensuring transparency in how we handle your personal information and providing you with control over your data.

How We Share Information

At Modern Mangal, we share your information responsibly and in line with the practices described in this Privacy Policy. Below are the types of entities with whom your information has been shared over the last 12 months:

  • Service Providers: We share information with agents, contractors, and service providers who assist us in operating our services. These providers only receive the information necessary to perform their designated functions and are not permitted to use it for any other purposes.

  • Related Entities: We may share your information with our parent, sister, and affiliate companies for operational purposes such as customer support, marketing, and technical operations.

  • Business Affiliates: In cases where we offer co-branded services or engage in joint marketing activities, we share information with business affiliates to provide those services or conduct marketing activities.

  • Special Events: If you participate in promotions or other special events, your information may be shared with participating organizations to manage the event.

  • Feedback and Testimonials: We may share feedback, testimonials, or other user-provided content that includes your information on our platforms or in marketing materials.

  • Facilitating Requests: We share your information with third parties when necessary to facilitate your requests, such as sharing details with a social network or marketing partners.

  • Vendors and Other Parties: For operational and commercial purposes, such as shipping your orders or processing payments, we share information with vendors including shipping companies, payment processors, and advertising partners.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

  • Legal and Security Reasons: We may disclose information to comply with legal requirements, protect our rights, or address security issues.

Children’s Privacy

Modern Mangal does not knowingly collect personal information from children under the age of 13 (or under 16 in the EU). If such information is collected, it will be deleted in compliance with relevant laws.

Other Party Websites and Services

Our service may link to other websites or platforms that are not operated by us. We recommend reviewing the privacy policies of these third-party services.

Your Rights and Choices

You have certain rights regarding the information we hold about you. You can review, update, or remove your information through your account settings or by contacting us directly.

Data Security and International Transfers

We employ reasonable safeguards to protect your information but acknowledge that no security system is impenetrable. Information collected may be stored and processed in any country in which we or our affiliates or service providers have facilities.

By using our services, you understand and agree that your information may be transferred to our facilities and those third parties with whom we share it as described in this policy. For users in the EU, transfers of personal data will comply with applicable data protection laws.

Changes and Contact Information

Changes to the Privacy Policy

Modern Mangal may periodically update this Privacy Policy to reflect changes in our practices and services. When we make significant changes, we will update the "Effective Date" at the top of this policy and notify you through your provided email address or by prominently posting a notice on our services. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our information handling practices, please contact us at support@modernmangal.com

Mail: Modern Mangal, Attention: Legal/Privacy, 45 Rockefeller Plaza 20th Floor, New York, NY 10111

Accessibility

Should you require this Privacy Policy in an alternative format due to a disability, please contact us at the provided email.

Additional Disclosures for California Residents

California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA). These include the rights to request access to, deletion of, and information about the sharing of their personal information. Non-discrimination rights also apply.

Do Not Track Disclosure

Modern Mangal does not currently take actions to respond to Do Not Track signals because there is no uniform industry standard for compliance.

Additional Disclosures for Nevada Residents

Residents of Nevada have the right to opt-out of the sale of their personal information. Modern Mangal does not currently sell personal information.

Additional Disclosures for EU Residents

Modern Mangal adheres to the General Data Protection Regulation (GDPR). EU residents have rights to access, rectify, delete, or restrict the processing of their personal data, and the right to data portability. For transfers of personal data outside the EU, Modern Mangal ensures appropriate safeguards are in place.

For more detailed information on your specific rights under the CCPA and GDPR, including how to make a request regarding your personal information, please review the relevant sections of this Privacy Policy or contact us directly.